Voice services for businesses

Professional voice solutions for business. Reduce telephone call costs. Manage services online.

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About the Product

About the Product

Voice services for businesses include professional telephone communication and solutions supporting customer call connection rates.
A predictive dialer based on AI algorithms supports call center operations. It prioritizes calls with the highest probability of being answered.
Number Rotation is the most advanced system on the market for variable number presentation in outbound calls, increasing the effectiveness of answered calls by up to 50%!
With operator HLR and proprietary Tide HLR, you can check number availability even in real-time, improve the quality of your contact database, reduce costs, and increase communication effectiveness.
You can expand the VMS voice message system with IVR to increase customer engagement in your communication. High-quality telephone connections are achieved through SIP Trunk in VoIP technology.
In 3 simple steps, you can set up a professional helpline for businesses, enabling your company to efficiently handle incoming calls regarding various matters.

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For Industries

TideTelco for Industries

Effectively manage incoming traffic and increase the efficiency of outbound calls. Boost customer call connection rates by up to 50%! Stable, efficient, and secure voice solutions for every industry.

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Debt Collection

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Voice solutions for business

Number rotation is a proprietary system for variable number presentation that increases the call connection rate by an average of 50%.

The advanced predictive dialer analyzes up to 0.5 billion telecommunications events quarterly and increases the chances of call connection.

HLR will update the phone number database and verify their availability in real time.

A professional business hotline and IVR routing will enable your customers to contact you effectively by phone.

VMS voice messages will read any content, and extending them with IVR will introduce interaction – e.g., transfer to a consultant.

SIP Trunk ensures performance of up to 12,000 simultaneous phone calls.

What Sets Us Apart

This gives us an advantage over others

Proprietary solutions increasing call connection rates to customers
24/7/365 Support
Modern Technology
High performance of solutions
Artificial intelligence and machine learning algorithms
TideProtect Anti-Spoofing System Protecting Voice Communication
Guaranteed Service Continuity
Link redundancy
3 independent data centers in Poland
We meet the requirements set by UODO, UKE, EBA, KNF
We provide services as part of banking activity outsourcing
Proprietary solutions increasing call connection rates to customers
24/7/365 Support
Modern Technology
High performance of solutions
Artificial intelligence and machine learning algorithms
TideProtect Anti-Spoofing System Protecting Voice Communication
Guaranteed Service Continuity
Link redundancy
3 independent data centers in Poland
We meet the requirements set by UODO, UKE, EBA, KNF
We provide services as part of banking activity outsourcing

Frequently Asked Questions

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+48 222 927 901

The Administrator of Personal Data is Tide Software Sp. z o.o. with its registered office in Białystok. Personal data is processed for the purpose of handling inquiries, including presenting TIDE's offer, and, if you consent, for marketing purposes [in the future]. You have the right to: access your data, rectify it, erase it, restrict its processing, and lodge a complaint with the Polish Personal Data Protection Office (PUODO). Read more HERE

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